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1. Improve the service system, strengthen pre-sales, sales, and after-sales service, and promptly help solve various problems that arise in the use of goods by customers, making customers feel extremely convenient.
2. Attach great importance to customer opinions, let customers participate in decision-making, and treat customer opinions as an important part of customer satisfaction.
3. Establish a customer-centric mechanism. Among them, the establishment of various institutions, the transformation of service processes, etc., must focus on customer needs and establish a rapid response mechanism for customer opinions.
2. Attach great importance to customer opinions, let customers participate in decision-making, and treat customer opinions as an important part of customer satisfaction.
3. Establish a customer-centric mechanism. Among them, the establishment of various institutions, the transformation of service processes, etc., must focus on customer needs and establish a rapid response mechanism for customer opinions.
